At NIRO, we respect your privacy and are committed to protecting your personal information. This Privacy Policy explains what information we collect, how we use it, and the choices you have regarding your information when you visit or make a purchase from our website.
By using our website, you agree to the practices described in this Privacy Policy.
1. Information We Collect
When you visit our website or place an order, we may collect the following information:
Name
Email address
Phone number
Shipping and billing address
Order details
Payment information (processed securely through our payment partners)
IP address, browser type, and device information
Website usage information collected through cookies and similar technologies
We use your information to:
Process and fulfil your orders
Arrange shipping and delivery
Send order confirmations and updates
Respond to customer support requests
Improve our website, products, and customer experience
Prevent fraud and maintain website security
Send promotional emails or messages if you have chosen to receive them
2. Payment Information
All online payments are processed securely through trusted third-party payment providers. NIRO does not store your complete debit card, credit card, or banking credentials on its servers.
4. Sharing Your Information
We may share your information only with trusted service providers who help us operate our business, including:
Payment gateway providers
Shipping and logistics partners
Technology and website service providers
Government authorities where required by applicable lawWe do not sell, rent, or trade your personal information to third parties.
5. Cookies
Our website uses cookies and similar technologies to improve your browsing experience, analyse website traffic, remember your preferences, and support website functionality. You can disable cookies through your browser settings, although some features of the website may not function properly.
6. Data Security
We take reasonable technical and organisational measures to protect your personal information against unauthorised access, loss, misuse, or disclosure. However, no method of transmission over the internet or electronic storage is completely secure.
7. Your Rights
You may contact us at any time to:
Access the personal information we hold about you
Request corrections to your information
Request deletion of your personal information where permitted by law
Opt out of promotional communications
8. Changes to This Policy
We may update this Privacy Policy from time to time. Any changes will be posted on this page along with the revised date.